Question 1

How to contact us

Accepted Answer

Ballinboula, Dingle, Co Kerry, Ireland V92 T9H2
066 91 30405 (when dialing from Ireland)
001 781 632 3705 (when dialing from Ireland)
+ 353 66 9130405 (when dialing from Europe)
The 001 781 632 3705 number is also registered with WhatsApp and Viber so you can also use these apps to contact us at no charge.
Click here to email us

Question 2

How do I book a stay at An Teach Ban

Accepted Answer

Click here for instructions
A booking is confirmed once we receive the deposit payment of 50% of the total cost.
The remaining balance must be paid 60 days prior to check-in. Failure to pay the balance by the due date may result in cancellation.
Payment methods accepted include credit card, bank transfer or cash (subject to approval by An Teach Ban).

Question 3

When can we check in and when do we checkout?

Accepted Answer

Check-in is from 3.00pm on the day of arrival.
Check-out is by 10.00am on the day of departure.
Late check-out requests must be arranged in advance (not always possible) and may incur additional charges.

Check out instructions can be found here

Question 4

Can I book an individual room?

Accepted Answer

An Teach Ban is rented on a full house basis (not individual rooms)

Question 5

What are the overall Terms & Conditions?

Accepted Answer

Click here for our house guide that contains

Question 6

What is your Cancellation Policy

Accepted Answer

Cancellations made 60 days or more before check-in will receive a refund of any monies paid. Note this may be slightly more /less due to currency varying conversation rates (if applicable). An Teach Ban is not responsible for any slight variation.
Cancellations made within 60 days of check-in will not be refunded.
No-shows or early departures are non-refundable.

Question 7

What are the House Rules?

Accepted Answer

We kindly ask that you adhere to the following house rules:

- Be considerate of your neighbors. Please do not have loud music playing, leave trash outside the house etc. - As owners, having a house in Dingle has been a lifelong dream of ours. We ask that you treat it like your own. Be careful not to break any items or mark the walls.

- If you do break something, please report it to us by email. We understand that this sometimes occurs, and we will assess the breakage to determine if the replacement cost needs to be covered by you.

- After every departure we do an audit of the house and if any items are missing, we will reach out to you to get an explanation and assess the cost of replacement. Most of the time items are taken by accident.

- Unlike other rental homes the cost of electricity is included in your rental charge. We ask that you do not take advantage of this by leaving items such as heating, showers etc on for any extended period.

Question 8

How do I access the House

Accepted Answer

A key lockbox is installed at the front door. Before arrival, we will send you details on how to access this.

Question 9

Is Smoking allowed

Accepted Answer

Smoking is not permitted anywhere inside the property, due to possible fire hazards. Smoking is allowed in the front garden as long as cigarettes are properly extinguished and disposed of in the ash tray. Under no circumstances may the guest(s), or his/her guests dispose of their cigarettes on the floors, grounds, private lawns, or public common areas of the premises.

Question 10

Is the cost of electrical and Wifi included?

Accepted Answer

Yes . Saying that we have a utility fair usage policy to create a hassle-free environment for the lead guest and to ensure that the guests heating and electricity usage is not excessive and kept within reasonable, sensible and environmentally friendly limits.

Question 11

Is soap provided

Accepted Answer

Yes. Please let us know after you check in if this is running low and we will restock it.

Question 12

Do you provide bed linens, towels and face clothes?

Accepted Answer

Yes

Question 13

Is there a Washing Machine and Clothes Dryer in the house?

Accepted Answer

Yes, both.

Question 14

Is there an Hair Dryer, Iron and Ironing Board in the house?

Accepted Answer

Yes

Question 15

I am bringing my child, what do you provided?

Accepted Answer

We can provide a highchair, a pack n'play cot and a bed guard  at no additional charge upon request. Please note we do not provide specific bed linen for the pack n' play. There is regular clen bed linen available which can be used.

Question 16

Can I bring my dog?

Accepted Answer

Unfortunately not.

Question 17

Do you accept Hen and Stag parties?

Accepted Answer

Sorry, we don't.

Question 18

Can I charge an electric car at the holiday home?

Accepted Answer

Unfortunately no.

Question 19

What if we break something?

Accepted Answer

Breakages occur so just let us know and depending on the breakage we will let you know if it needs to be replaced or not.

Question 20

Where do I do with the trash?

Accepted Answer

Bring full trash and recycle to driveway bins next to entrance gate. Trash will be picked up every other Wednesday morning

Question 21

How does heating work in the house?

Accepted Answer

Click here for a video explanation

Question 22

Explain the water situation in the house?

Accepted Answer

Click here for a video explanation
 
Drinking Water :Tap water is perfectly safe to drink. In case you feel otherwise, you will be able to buy large bottles of water in any of the town’s supermarkets

Frequently Asked Questions